Privacy Policy
Cardbluff Kingscanyon is committed to protecting the privacy of all visitors to our website and patrons of our offline poker venue and smokehouse dining space. This policy explains how we collect, use, disclose, and safeguard your personal information.
- This policy applies to information collected through our website, in-person at our venue, and through any other interactions with Cardbluff Kingscanyon.
- By using our website or visiting our venue, you consent to the practices described in this policy.
- Our venue is located at 40 Kippax Street, Surry Hills, Sydney NSW 2010, Australia, and operates as an offline poker venue and industrial smokehouse dining space.
This privacy policy is effective as of 23 September 2026 and supersedes any previous versions. We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Information We Collect
Information You Provide Directly
We collect personal information that you voluntarily provide when you make a poker table reservation, sign up for poker tournaments, inquire about our poker room, or contact us through the website.
- This may include your name, email address, phone number, and any other details you choose to share.
- When you book a table at our offline poker venue, we may also collect payment information necessary to process your reservation.
- You can reach our reservations team at [email protected].
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and usage patterns.
- This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- We use cookies and similar technologies to collect this information, as described in the Cookies section below.
Information from Third Parties
We may receive information about you from third-party services, such as payment processors or marketing partners, in connection with your use of our services.
- For example, if you book a poker table through a third-party platform, we may receive your booking details.
- We treat all such information in accordance with this privacy policy.
How We Use Your Information
We use your personal information to provide and improve our services, including managing poker table reservations, organizing poker tournaments, and operating our smokehouse dining space.
- To process your bookings and payments for real poker tables.
- To communicate with you about your reservations, tournament schedules, and any changes to our services.
- To respond to your inquiries and provide customer support.
- To send you promotional communications, if you have opted in to receive them.
- To comply with legal obligations and enforce our terms and conditions.
Sharing and Disclosure of Information
Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and managing reservations.
- These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Examples include payment processors, email service providers, and analytics platforms.
Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
- This includes complying with subpoenas, court orders, or other legal processes.
- We may also disclose information to protect the rights, property, or safety of Cardbluff Kingscanyon, our patrons, or others.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- We will notify you via email or a prominent notice on our website if such a transfer occurs and results in a material change to this privacy policy.
Data Retention and Security
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Reservation records are typically kept for a period of 12 months after your last interaction.
- Financial transaction records may be retained for up to 7 years to comply with tax and accounting obligations.
Security Measures
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- These measures include encryption of data in transit, secure servers, and access controls.
- However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Under the Australian Privacy Principles, you have the right to access and correct your personal information held by us.
- You may request access to the personal information we hold about you.
- You may request correction of any inaccurate or incomplete information.
- You may request deletion of your personal information, subject to legal retention requirements.
- You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, contact us at [email protected] or call +61 (02) 8344 7120.
Contact Us About Privacy
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us using the details below.
Email: [email protected]
Phone: +61 (02) 8344 7120
Address: 40 Kippax Street, Surry Hills, Sydney NSW 2010, Australia